Atomy Malaysia Shopping Mall

Return / Exchange

• If for any reason members are not satisfied with the products, the members may return the product to us within 60 days if the product is unopened.

Product cannot be returned/exchanged if:

• Product was opened.
• Individual items that belong to a set.
• The product exceeds 60 days from the purchase date.
• Product is damaged due to member's responsibility.
• Same product type was returned before.

Application Period for Refund/Exchange

• The company will make a refund if you notify the company within 60 days of the date of purchase.
• The company will exchange products that are incorrectly sent, or are damaged, with condition that the company is notified within 48 hours from the date of receipt.
• In case of a refund, all distributed commission and PV will be readjusted accordingly.

Note

• Please return the product to the designated address (which you can obtain from us) along with the product return/exchange form.

• All return shipping cost (if any) should be paid by sender.

• Products sent to the company without prior approval from the company will not qualify for a refund or exchange.

• Procedures may vary in jurisdictions where different requirements are imposed by law.

* Please note that the terms and conditions for Return / Exchange mentioned above may not be applicable to electric appliances. Kindly refer to the respective product’s details page for detailed Warranty and Maintenance information.

Atomy Malaysia AZA Mall

Please note that the After-Sales Policy may vary depending on the product listed in the Atomy Malaysia AZA Mall.
For details regarding the applicable Return, Exchange, and Refund policies, please refer to the respective Product Details tab.
Thank you for your understanding.