Customer Center

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FAQ
We've gathered frequently asked questions about using Atomy.
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TOP 5 FAQs
How much is shipping fees?
How to switch from a consumer to a distributor member?
What is the membership duration?
Rules & process of Exchange/Return or Refund of Defective Product
How long does it take to receive my order?
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Notice
[PRODUCT] [Discontinued] Atomy BPA Free Water Bottle , Atomy Absolute Reset Balm & Adelica Eye Palette no.1 Daily Brown
[PRODUCT] [Discontinued] Atomy Silk Protein Hair Essence and Atomy Cerabebe Set
[GENERAL NOTICE] NEW DISTRIBUTOR REGISTRATION PROCESS
[STOCK] RESTOCK NOTICE - 6 February 2026
[NEW PRODUCT] AZA MALL - FEBRUARY 2026
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1:1 Inquiry
Please ask any questions you have about Atomy services. We will respond quickly and kindly.
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Inquiry
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TEL
09:00~18:00 Closed on Sat/Sun and public holidays +603 2718 7000
Email
atomy_my@atomypark.com

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