Customer Center

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FAQ
We've gathered frequently asked questions about using Atomy.
You can search or select a question type to find detailed information.
TOP 5 FAQs
How much is shipping fees?
How to switch from a consumer to a distributor member?
What is the membership duration?
Rules & process of Exchange/Return or Refund of Defective Product
How long does it take to receive my order?
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Notice
[ANNOUNCEMENT] NEW YEAR HOLIDAY AND DELIVERY DELAY NOTICE, 01 JANUARY 2026
[PROMOTION BUNDLE] WELLNESS PROMOTION, 29 DECEMBER 2025
[ANNOUNCEMENT] 2026 NEW SALES MASTER & DIAMOND MASTER SPECIAL BONUS PROMOTION
[PROMOTION BUNDLE] WELLNESS BUNDLE PROMOTION, 25 DECEMBER 2025
[ANNOUNCEMENT] FESTIVE HOLIDAY AND DELIVERY DELAY NOTICE, 25 DECEMBER 2025
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1:1 Inquiry
Please ask any questions you have about Atomy services. We will respond quickly and kindly.
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Inquiry
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TEL
09:00~18:00 Closed on Sat/Sun and public holidays +603 2718 7000
Email
atomy_my@atomypark.com

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